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![]() ![]() They agreed to cancel my charge, but what a hassle! In the end my problem which was that outlook was not starting had a very simple solution and I did not need their software at all. I immediately received an email showing I was charged 139 dollars! I was furious and spend a good hour on the phone waiting to talk to their billing department. Once I entered credit card info there was no confirmation screen telling me how much my order was and no place order button. I was under the impression I was going to pay 17.95. The pricing structure is presented in a deliberately confusing way. Now you find out you have to pay to fix your issues. When you click activate you are taken to another screen. ![]() (I ran a McAfee scan this am and it reported no issues!) When you select the option to fix, you are taken to the activation screen. it will very likely report 100's of problems making you believe your system is really messed up. The scan is free and is indeed very thorough. First of all you are made to believe it is free when you download. I suggest extreme caution with this software. Hidden fees, obscure pricing structure on web site ![]()
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